The strategic focus area above came into being as a result of NTA revising its strategic direction and plan for 2019-2023. The focus area is aimed at improving efficiency, sustainability and revamping the brand of the organization. Institutional Capacity Assessment (ICA) was therefore, undertaken by the NTA and the journey of implementing the strategic focus area based on the gaps identified during ICA began.
In this first strategic programme focus area, the overall strategic objective which the NTA aims to achieve is to engage established networks that will leverage NTA’s efforts in meeting requirements of the citizens demanding for public delivery of quality services. Specific strategies which have been identified to drive this broad goal will include:
The key strategic objective of the programme focus areas is to: develop and coordinate mechanisms that will contribute to enhancing public performance and delivery of services. In order to achieve this objective, the following specific strategies are required: