Building citizen demand for accountability and strengthening government service delivery is a key thematic area that contributes to NTA’s goal of public watch on public revenue collection, use of taxes in delivery of public services and championing for an inclusive public governance. All citizens pay taxes and should therefore demand that their taxes be used to bring about effective service delivery. The thematic area tries to bring a balance of the demand and supply governance equilibrium.
In this first strategic programme focus area, the overall strategic objective which the NTA aims to achieve is to engage established networks that will leverage NTA’s efforts in meeting requirements of the citizens demanding for public delivery of quality services. Specific strategies which have been identified to drive this broad goal will include:
The key strategic objective of the programme focus areas is to: develop and coordinate mechanisms that will contribute to enhancing public performance and delivery of services. In order to achieve this objective, the following specific strategies are required: